Troubleshooting

VR 35 Max Not Charging or Not Docking Properly

If your VR 35 Max is not charging or fails to dock correctly, this article outlines key checks to resolve the issue. 1. Dock Is Not Powered On Confirm the power cord is sec ...

VR 35 Max Won’t Start Cleaning – Battery Too Low

If your VR 35 Max is not starting a cleaning cycle, the issue may be related to an insufficient battery charge. This article explains what to check and how to resolve it. 1. Bat ...

VR 35 Max Dirty Water Tank Not Emptying – How to Fix It

If your VR 35 Max is not emptying the dirty water tank correctly, the issue may be due to overfilling, clogging or a malfunction in the pump system. This guide outlines how to reso ...

VR 35 Max Not Turning On: What to Check First

If your VR 35 Max is not powering on, the issue is often related to charging or environmental conditions. This article outlines a few simple checks to help you identify and resolve ...

What Does the Blinking Red Light on VR 35 Max Mean?

A blinking red light on your VR 35 Max typically indicates an error or that the robot needs attention. This article explains the most common causes and how to resolve them. 1. L ...

VR 35 Max Decreased Cleaning Ability or Dust Falling

If your VR 35 Max is leaving dust behind or cleaning less effectively than usual, it may be due to a full dustbin, a blocked filter or tangled components. This article outlines how ...

How to Force Restart the VR 35 Max Safely

If your VR 35 Max becomes unresponsive or fails to operate correctly, a force restart can help restore normal functionality. This guide explains how to restart the robot safely wit ...

VR 35 Max Shows Abnormal Behaviour – How to Reset

If your VR 35 Max is behaving abnormally, such as freezing, not responding to commands, or operating inconsistently, this article explains how to perform a basic reset. 1. Power ...

VR 35 Max Making Strange Noise During Cleaning

If your VR 35 Max produces unusual noise while operating, it may be due to tangled debris in the brush or wheel components. This article explains what to check and how to resolve t ...

VR 35 Max Dock Isn’t Collecting Dust – What to Do

If your VR 35 Max completes a cleaning cycle but the dock fails to collect the dust from the robot, this guide outlines what to inspect and how to restore proper dust collection. ...

VR 35 Max Isn’t Cleaning the Mop Pad Properly

If the VR 35 Max is not rinsing or cleaning the mop pad effectively, the issue is often related to water tank levels or a blockage in the dock’s cleaning system. This article ...

Dust Still in the Box After VR 35 Max Auto-Empty – What to Check

If your VR 35 Max completes a cleaning cycle but still leaves debris in the dust box after returning to the dock, the issue may relate to dust collection efficiency. This guide out ...