If your VR 35 Max is behaving abnormally, such as freezing, not responding to commands, or operating inconsistently, this article explains how to perform a basic reset.
1. Power the Machine Off and On Again
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Press and hold the Power button for 3 seconds to shut down the machine.
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Wait a few seconds, then press and hold the Power button again to restart.
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This may help clear temporary glitches or restore normal operation.
When to Use This Reset
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The robot is unresponsive to app or button commands.
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The robot is stuck during startup or cleaning mode.
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Sudden changes in behaviour not related to environmental conditions.
If abnormal behaviour continues after restarting the machine, please contact the Floorbotics support team for assistance.