If the VR 35 Max is not rinsing or cleaning the mop pad effectively, the issue is often related to water tank levels or a blockage in the dock’s cleaning system. This article outlines the key points to check.
1. Check the Clean Water Tank
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Open the clean water tank on the dock and check the water level.
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If the tank is empty, refill it with tap water (not distilled or purified water).
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Ensure the tank is seated correctly in the dock.
2. Empty the Dirty Water Tank
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A full dirty water tank may prevent the dock from completing mop pad cleaning.
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Remove the dirty water tank, empty it fully and rinse it if necessary.
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Reinsert it securely into the dock.
3. Inspect the Cleaning Tank
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Open the dock and check the internal cleaning tray and cleaning tank area.
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If the cleaning tank is full, drain the water and clean the water outlet.
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Use the supplied cleaning brush to remove any residue or buildup.
4. Test the Dirty Water Pump
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If the dock still doesn’t rinse the mop pad, the pump may not be functioning correctly.
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Press the pumping key on the cleaning dock to manually test the dirty water pump.
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Listen for any motor activity and check if water is being moved.
If mop pad cleaning remains incomplete after these checks, please contact the Floorbotics support team for assistance.