Troubleshooting

VRS 55 Enduro Dust Box Still Has Debris After Auto Empty

If your VRS 55 Enduro still contains dust or debris in the dust box after using the auto-empty function, it may be due to a full dust bag, blocked airflow or an improperly sealed d ...

VRS 55 Enduro Dock Cannot Clean the Mop

If the mop cleaning function is not working on your VRS 55 Enduro dock, it may be caused by low clean water, a full dirty water tank, or a blocked drainage path. Follow the steps b ...

VRS 55 Enduro Not Turning On

If your VRS 55 Enduro does not power on, it could be due to battery or environmental conditions. Try the following steps to identify and resolve the issue. 1. Check the Battery ...

VRS 55 Enduro Cannot Connect to the App

If your VRS 55 Enduro cannot connect to the mobile app, the issue is usually related to Wi-Fi settings or signal strength. Follow these steps to troubleshoot the connection. 1. ...

VRS 55 Enduro Cannot Start Cleaning

If your VRS 55 Enduro powers on but does not begin cleaning, it is often due to insufficient battery level. Follow the steps below to resolve this issue. 1. Check the Battery Le ...

VRS 55 Enduro Scheduled Cleaning Not Working

If your VRS 55 Enduro does not start a scheduled cleaning task, it may be due to network issues, low battery or specific settings such as Do Not Disturb mode. Follow the steps belo ...

VRS 55 Enduro Showing Unusual Behaviour

If your VRS 55 Enduro starts acting unexpectedly, such as not responding to commands or moving erratically, it may be due to a temporary system fault. In most cases, restarting the ...

VRS 55 Enduro Making Unusual Noise While Cleaning

If your VRS 55 Enduro makes unexpected or loud sounds while operating, this may indicate that one of the moving parts is obstructed. Most often, debris becomes tangled in the brush ...

VRS 55 Enduro Cannot Continue Scanning

If your VRS 55 Enduro is unable to continue scanning, it may be paused due to a setting such as Do Not Disturb mode or may require a manual restart of the scanning function. Follow ...

VRS 55 Enduro Appears Offline in the App

If your VRS 55 Enduro shows as offline in the mobile app, the issue is typically related to Wi-Fi signal loss or pairing interruptions. Use the steps below to restore the connectio ...

VRS 55 Enduro Cleaning Performance is Weak or Dust is Left Behind

If your VRS 55 Enduro seems to miss dust or performs poorly during cleaning, it may be due to full containers, clogged filters or brush blockages. Use the steps below to restore pr ...

VRS 55 Enduro Not Charging at the Dock

If your VRS 55 Enduro is not charging when placed on the dock, follow these steps to check the power supply, docking position and contact points. 1. Confirm Dock Power Supply ...