If the mop cleaning function is not working on your VRS 55 Enduro dock, it may be caused by low clean water, a full dirty water tank, or a blocked drainage path. Follow the steps below to restore normal operation.
1. Check the Clean Water Tank
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Make sure the clean water tank is not empty.
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If it is low, refill it with clean water using the supplied filler pipe or funnel.
→ Refer to the VRS 55 Enduro Clean Water Tank Refill Guide
2. Empty the Dirty Water Tank
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If the dirty water tank is full, the dock cannot clean the mop.
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Remove and empty the tank completely.
3. Check the Cleaning Tank
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Open the dock’s cleaning tank and check for blockages in the water outlet.
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Clear any debris that might be preventing flow.
4. Test the Dirty Water Pump
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If the above steps do not resolve the issue, press the manual pump button on the cleaning tank.
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This checks whether the dirty water pump is functioning properly.
If mop cleaning still fails after these checks, please contact the Floorbotics support team for further assistance.